Shopping with Salty Vault
Pre-Order Policy
All sales are generally considered final sale. However, if you experience an issue with your order, please contact us. We review concerns on a case-by-case basis and will make reasonable efforts to resolve any unsatisfactory situation.
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Expected inventory & allocations
Pre-order products are sold based on expected supplier, manufacturer, distributor, or incoming inventory allocations. Although we make every effort to accurately represent anticipated availability, preorder quantities and allocations are not guaranteed and may change.
Changes, cancellations & refunds
Salty Vault reserves the right to reduce, cancel, or refund a preorder, in whole or in part, if inventory becomes unavailable, supplier allocations change, fulfillment becomes impossible, or for any other reasonable operational reason.
If Salty Vault cancels a preorder, the affected amount will be refunded in full to the original payment method. We will also make reasonable efforts to notify the customer by email regarding the cancellation or change.
Reservation & fulfillment
Placing a preorder reserves your position against our expected incoming inventory but does not guarantee fulfillment until the product has been received and allocated to your order.
Estimated timing
Preorder release dates, arrival dates, and delivery estimates are estimates only and may change due to manufacturer, supplier, distributor, carrier, customs, or other delays outside of our control.
Agreement & support
By placing a preorder, you acknowledge and agree to these terms.
For help with your order, contact us. See also our Returns & Refunds and Shipping & Delivery policies.